Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
This policy is reviewed and updated regularly to reflect the services and experiences we offer.
Introduction
Home Living Idea (“we”, “us”, or “our”) respects the privacy of every visitor and client. This Privacy Policy describes how we handle information collected through our website, consultations, newsletter, and related services. By using our website, you agree to the practices described here.
Information We Collect
We only collect information that helps us serve you better, including:
- Contact details you provide, such as your name, email address, and phone number.
- Project details shared through forms, consultations, or conversations with our team.
- Newsletter preferences and engagement with the content we send.
- Basic technical information, such as browser type and pages visited, to keep the website reliable and secure.
How We Use Your Information
- To respond to enquiries and deliver the renovation services you request.
- To schedule consultations, prepare proposals, and manage ongoing projects.
- To send newsletters, inspiration, and updates when you have subscribed.
- To improve our website, services, and overall client experience.
- To protect against misuse, fraud, and security threats.
Cookies and Similar Technologies
We use cookies and similar tools to remember preferences, understand how pages are used, and keep essential features working smoothly. You can control or delete cookies through your browser settings at any time; some website features may be limited if cookies are disabled.
How We Share Information
We do not sell your personal information. We may share limited information with trusted partners — such as financing providers, warranty administrators, or specialist contractors — solely to deliver the services you have requested. These partners are expected to protect your information and use it only for the purposes we define.
Data Security
We apply reasonable administrative, technical, and physical safeguards to protect your information. While no online system can guarantee absolute security, we work diligently to prevent unauthorized access, loss, or misuse.
Your Choices and Rights
You may ask to review, correct, or delete the personal information we hold about you. You can also update newsletter preferences through our subscribe and unsubscribe pages, or contact us directly and we will be glad to help.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it promptly.
Changes to This Policy
We may update this Privacy Policy as our services evolve. Revisions will be posted on this page, and significant changes will be highlighted where appropriate.
Contact Us
Questions about privacy or your personal information? Reach us at contact@homelivingidea.com or visit our Contact Us page.